This policy outlines the conditions under which you can return or exchange an item from Jason Bardas.
Key points:
- You have 24 hours to report damaged or faulty items after delivery.
- "Change of heart" returns are not accepted as each artwork is made-to-order.
Damaged or Faulty Items:
- Contact Jason Bardas within 24 hours of delivery with photos if your item is damaged or faulty.
- Jason Bardas will then replace or repair the item at their discretion.
- If a replacement is unavailable, you may receive a full or partial refund depending on the damage.
- If a damaged item is delivered, note it on the delivery receipt and contact Jason Bardas immediately.
Change of Heart:
- Returns due to "change of heart" are not accepted for made-to-order products.
- No returns or exchanges are offered for custom-made items or those where you provided your own artwork.
Authorised Returns:
- Contact Jason Bardas at store@ [obscured email] to get authorisation for a return.
- All returns must be shipped through Jason Bardas authorized carriers at the buyer's expense.
More Information:
- For further details or questions, contact Jason Bardas customer service at
- Jason Bardas is not responsible for delays caused by couriers, shipping agents.